Job Listings

Are you interested in pursuing meaningful work?  Are you interested in ending intimate partner violence in Tarrant County?  SafeHaven is Tarrant County’s only state-designated family violence program – this means we have the honor of working alongside domestic violence victims to keep them safe and simultaneously do our part in holding offenders accountable.  We offer flexible work-life balance and an opportunity to change the community – and the world.  We are excited to welcome new staff into our family and to work on this critical, life-saving mission together.   SUMMARY: Prepares and cooks meals for residents and employees of agency and insures the safety and cleanliness of the kitchen and related areas.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Prepares and cooks meals for residents and employees of agency and insures the safety and cleanliness of the kitchen and related areas.   Develops and posts weekly menus in accordance with federal and state funding guidelines.   Prepares nutritionally balanced meals following posted menus, using donated and purchased food.   Maintains production records of items and amounts of food used in compliance with Special Nutrition Program standards.   Serves meals, orders food and supplies, effectively using food banks and vendors to maximize economy and efficiency.   Maintains sanitation and cleanliness of the kitchen in compliance with public health standards.   Maintains sanitation and cleanliness of the pantries, freezers, refrigerators, stoves and all kitchen and staff food storage areas.   Receives, verifies, and properly stores donated and delivered items that are used for meal preparation.   Must be willing to work at additional locations when requested.   Must be able to lift up to 50 pounds.   Must possess a valid Texas driver's license and be able to drive during day and night hours.   OTHER DUTIES: In accordance with the team philosophy of the agency, may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES: No supervisory responsibilities.   QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); two years related experience and/or training; or equivalent combination of education and experience.   LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one situations to vendors, clients, and other employees of the agency. Bilingual in Spanish preferred.   REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS: Current Food Handlers Certification (health card) required.  Food Manager’s License required, or must be able to obtain within the first 6 months of employment. Maintenance of the Food Manager’s License will be required once obtained.  Current Texas Driver's License required.  Proof of automobile liability insurance required.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent standing, reaching, lifting of up to 50 pounds, stooping.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases, irritating and/or caustic substances. Occasional exposure to hostile and/or angry clients.   SCHEDULE:  Tuesday-Saturday from 10:00am to 6:30pm. (will be required to work some holidays)    

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.           REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.           REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.           REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

Are you interested in pursuing meaningful work?  Are you interested in ending intimate partner violence in Tarrant County?  SafeHaven is Tarrant County’s only state-designated family violence program – this means we have the honor of working alongside domestic violence victims to keep them safe and simultaneously do our part in holding offenders accountable.  We offer flexible work-life balance and an opportunity to change the community – and the world.  We are excited to welcome new staff into our family and to work on this critical, life-saving mission together.   SUMMARY Manages the cleanliness and upkeep of physical resources of the agency.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Manages the physical resources of the agency.   Cleans and maintains organization of shelter and administration storage areas.   Cleans and maintains organization of health clinic, staff lounge, staff bathrooms, linen closet, janitor's closet, offices, and household storage areas.   Accepts, sorts, and organizes designated items donated for shelter services, using them to routinely stock appropriate areas.   Cleans empty resident rooms, prepares them for new clients.   Works in conjunction with maintenance staff to maintain floor care throughout the shelter (i.e. Carpet and VCT tile).   Assists client services staff with monitoring chore completion.   Cleans residential common areas as assigned by supervisor.   Places all donations going to the thrift store in appropriate routing areas.   OTHER DUTIES In accordance with the team philosophy of the agency, may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES On occasion, enlists and informally supervises clients in special projects such as donation sorting, stocking or extra cleaning.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE  High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.   LANGUAGE SKILLS  Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedural manuals.  Ability to respond effectively to sensitive inquiries or complaints.  Ability to communicate in a helpful and courteous manner.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Current Food Handlers Certification (health card) required.  Food Manager’s License required, or must be able to obtain within the first 6 months of employment. Maintenance of the Food Manager’s License will be required once obtained.  Current Texas Driver's License required.  Proof of automobile liability insurance required.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent standing, walking, lifting up to 50 pounds, stooping.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases, and/or irritating or caustic substances.  Occasional exposure to temperature extremes, dampness, dust.   Our agency has a vaccination mandate and requires all new hires to be vaccinated for COVID-19.  We are also an equal opportunity employer and reasonable accommodations will be considered for valid medical or religious exemptions.  Details on the vaccination mandate as well as possible accommodations can be provided by Human Resources.

SUMMARY The Hotline Interventionist is responsible for providing trauma-informed crisis intervention, advocacy, information and referrals, safety planning, and emotional support to hotline callers seeking services at SafeHaven of Tarrant County. Responsible for assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals. Maintains working relationships with community-based resources to enhance service delivery to all callers.     ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following:     Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Maintains standards of conduct that are empowerment-based and nonjudgmental. Responds to all calls in a professional manner with a tone of calmness, sensitivity, empathy and nonjudgment.   Completes all administrative tasks as assigned on a timely basis, this includes, but is not limited to; documenting all activities, preparing monthly activity reports, and updating the Client Relationship Management System (CRMS).   Coordinates with Emergency Services staff on shelter availability, scheduling client arrivals and arranging special accommodations to prepare for callers approved for shelter.   Works with Resident Advocates to review, update, and share resources, techniques, and tools to improve service delivery and coordination of services.   Schedules or arranges transportation for incoming clients admitted to shelter.   Establishes and maintains open, professional, and healthy lines of communication with all Emergency and Residential Services staff to communicate pertinent and appropriate client related information to support survivors.   Maintains confidentiality of all communication regarding clients, agency and staff.   Supports and contributes to a collaborative and respectful work culture that promotes cooperation and team work to achieve program goals and objectives.   Maintains working knowledge of social services agencies and legal resources.   Contributes to quality services and professional development by staying informed of trends in the area of intimate partner violence, trauma and victimization.   Attends and participates in all staff meetings, trainings, conferences, and meets regularly with supervisor to exchange pertinent information regarding performance and development.   Works a rotation schedule that includes two evening shifts per week.   OTHER DUTIES In accordance with the team philosophy of the agency, may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor’s Degree in Social Work or related social services field preferred, or equivalent experience. Knowledge of crisis intervention, social work theory and ethics preferred. Experience in and knowledge of family violence theory preferred. One-year experience working in a social service environment preferred. Must have general computer proficiency   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent prolonged sitting, standing, walking, and stair-climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

    SUMMARY: Provides nurturing childcare and age-appropriate activities for children ages birth to 17 years in a residential setting. Activities are designed to promote social, developmental and emotional growth.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Provide nurturing childcare for infants, toddlers, preschoolers and school age children residing in the shelter facility.   Develop and implement age-appropriate activities and projects for all ages of children in care.   Plan and engage in stimulating play with all children in care.   Maintain regular schedule of care hours.   Work with children who have suffered extreme emotional stress who may display emotional and/or physical acting out behaviors.   Must be able to maintain a calm, soothing atmosphere for children in care and a courteous attitude with children and their parents.   Follow directives of immediate supervisor inside agency established guidelines to administer only age-appropriate disciplinary techniques. (ex. warning system, time-out, removal of privileges)   Complete daily file documentation and reporting in an accurate and timely manner.   Ensure the upkeep of bulletin boards and artwork displays.   Advise supervisor of concerns regarding child's behavior or parent's concerns.   Occasionally assist staff on field trips and special events.   Must be able to work flexible hours as assigned by supervisor. May include some Saturdays.   Perform other duties as assigned by supervisor.   OTHER DUTIES: In accordance with the team philosophy of the agency, may routinely be required to carry out or assist with other tasks in addition to the responsibilities listed on page 1.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES None. Informally monitor tasks assigned to volunteers.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); two years related experience and/or training; or equivalent combination of education and experience. Must possess knowledge of developmental stages, age-appropriate activities and care guidelines for children.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to respond effectively to sensitive inquiries or complaints. Ability to communicate in a positive, helpful and courteous manner. Bilingual in Spanish preferred.   REASONING ABILITY Must be able to remain calm under high stress and communicate with staff, parents and children in a courteous, respectful manner. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standard situations.   CERTIFICATES, LICENSES, REGISTRATIONS Current Texas Driver's License required. Must provide proof of auto liability insurance. First Aid and CPR Certification required to perform the job but may be completed subsequent to employment at agency direction. Must be able to drive a 15 passenger van during the day or night.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent sitting, standing, stooping, lifting, reaching, kneeling and walking. Often required to lift, hold or carry children up to 3 years of age. Frequent lifting and carrying of children up to 45 pounds.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to loud, emotional or disruptive children. Occasional exposure to physically aggressive children. Occasional exposure to communicable diseases. Occasional exposure to irritating or caustic substances. Frequent exposure to heat and sun associated with outdoor summer work.     This job description is not intended to be all inclusive. SafeHaven reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.              

JOB PROFILE:  Assess and counsel adult individuals that are victims of abuse.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. Assess and counsel adult individuals that are victims of abuse.   Provide individual counseling and support groups to adult clients at agency service sites as assigned by the supervisor.   Provide specialized services as dictated by grants and client needs, such as, but not limited to bilingual translation, community outreach, and networking and life skills instruction.   Interview and register clients for counseling program services.  Assess needs and refer clients to appropriate agency programs and outside support services as needed.   Establish a schedule that designates 70% of time to direct client contact.   Document client activity and appropriate information in client files and into the agency’s database.   Provide individual and/or group interventions at agency services sites as assigned by the supervisor.   Participate with other staff to provide community awareness education.   Comply with all agency and HHSC record keeping procedures and policies.   Work with allied social service providers in the community, and attend meetings in the community as requested by the supervisor.   Collaborate with colleagues in the agency’s programs to assure continuity of care for families.   Complete and submit all required paperwork in a timely manner.   Must be able to work flexible hours including nights and occasional weekends.   Must have a valid Texas driver's license, proof of automobile liability insurance and reliable transportation.   OTHER DUTIES: In accordance with the team philosophy of the agency, may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES:  This job has no supervisory responsibilities.   QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE:  Master's degree (M.S.) in Counseling, Psychology, Social Work, or related field.  Knowledge of crisis intervention, assessment, counseling, social work theory and ethics.  One to two year’s experience with individual counseling and/or family interventions.  Experience in family violence and knowledge of family violence theory is preferred.  LPC, LMSW, LCSW, LMFT preferred. Experience using TF-CBT interventions.   LANGUAGE SKILLS:  Must have excellent written and oral skills.  Ability to read and interpret documents such as operating manuals, professional journals, program reports, or clinical cases.  Ability to write routine reports, correspondence, and appropriate case notes.  Ability to speak effectively before community professionals and other groups.  If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   REASONING ABILITY:  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.  Ability to understand and analyze statistical data.   CERTIFICATES, LICENSES, REGISTRATIONS: License appropriate to field of specialty required.  Valid Texas driver's license.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Frequent walking, standing, sitting, and stooping.  Occasional lifting up to 25 pounds.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Frequent exposure to communicable disease.  Occasional exposure to adult clients with addiction problems, medical injuries and/or severe mental illness.  Occasional exposure to angry or hostile children/youth and/or adults may occur.

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals. Works on Saturdays and Sundays with additional hours during the week, if needed.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar preferred with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals. Works on Saturdays and Sundays with additional hours during the week, if needed.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar preferred with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

Job Profile:  The Full-Time Bilingual Facilitator is responsible for co-facilitating a minimum of four Partner Abuse Intervention & Prevention (PAIP) groups in English and Spanish weekly. The facilitator will engage clients in the change process to adopt a non-abusive lifestyle by utilizing curriculum from the Domestic Abuse Intervention Programs (DAIP).   Details:   Co-facilitate a minimum of four 1.5- to- 2-hour PAIP group sessions weekly using the Domestic Abuse Intervention Program’s (DAIP) model of partner abuse intervention, “Creating a Process of Change for Men Who Batter.”   Of the four groups, at least two will consist of the Spanish-speaking men’s group and Spanish-speaking women’s groups.   Conduct Orientation and Intake sessions with Spanish-speaking male clients at least once a month.   Conduct Orientation and Intake sessions with Spanish-speaking female clients at least once a month.   Conduct Orientation and Intake Sessions with Spanish-speaking clients who identify as LGBTQIA as needed.   Generate and assist with accurately documenting and translating (Spanish to English) group facilitation notes on clients listed on roster within three days of a session.   Monitor and document client’s level of participation and communicate concerns about client’s accountability for abusive choices to program leadership, referral sources, and as applicable, the Domestic Violence High-Risk Team (DVHRT) hosted by SafeHaven.   Fax absences and tardy reports for clients within 24 hours of session.   Fax and email translated (Spanish to English) monthly reports to clients’ referral sources.   Complete state-mandated initial training in 25 hours of battering intervention, and 15 hours of family violence.   Maintain ongoing training on a 2-year-cycle of continuing education.   Attend staff supervision once every four weeks. Attend DAIP’s annual “Creating a Process of Change for Men Who Batter” training, which covers the curriculum the program uses.   Attend DAIPs “Advanced Facilitation Series” annually after the first year of hire.   Acts as liaison and maintains professional relationship with referring agencies.   Must be able to work flexible hours including night time and weekend hours.   Ideal Candidate:   A successful candidate should have a bachelor’s degree in social work, counseling, criminal justice, or psychology.   A successful candidate should have experience working with the offender population or relatable experience working in the field of Intimate Partner Violence (IPV).   The ideal candidate understands the complexities of IPV and strives to educate and motivate.   A successful candidate believes all people can change.     Qualifications: We believe a strong organization includes employees from a range of backgrounds, with different skills, experiences and passions. If you do not meet every position qualification but have some of these skills and feel you could be the right candidate for the job, we would like to hear from you. Please apply and tell us more about yourself. - Bachelor’s degree required, Master’s preferred - Degree in Social Work, Counseling, or related field. - Knowledge of clinical intervention, social work theories and ethics - Bilingual in English and Spanish - Proficient in Microsoft Office, which includes Excel - Proficient using online platforms like Zoom and Teams - Comfortable speaking in front of groups - Able to de-escalate - Asks curious questions and uses motivational interviewing as opposed to telling or teaching - Ability to write client notes, emails, business correspondence, and respond to sensitive inquires quickly. - Excellent interpersonal skills and ability to function as a part of a team and work in collaboration with others. - Ability to prioritize and accomplish tasks without direct supervision - Ability to provide culturally competent services and work with diverse staff and clientele in an empathetic and non-judgmental manner - Valid Texas driver's license and operational vehicle SafeHaven of Tarrant County is an equal opportunity employer and reasonable accommodations will be considered for valid medical or religious exemptions. We encourage a creative, diverse, and inclusive work environment. All leaders of SafeHaven recognize the value of every individual in creating success for our programs and services. SafeHaven is committed to recruiting, hiring, developing, and promoting employees without discrimination. SafeHaven does not discriminate against employees or job applicants on the basis of race, religion, color, sex (including pregnancy), national origin, disability, military or veteran status, age, citizenship, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. Agency Profile: Are you interested in pursuing meaningful work?  Are you interested in ending intimate partner violence in Tarrant County?  SafeHaven is Tarrant County’s only state-designated family violence program – this means we have the honor of working alongside domestic violence victims to keep them safe and simultaneously do our part in holding offenders accountable.  We offer flexible work-life balance and an opportunity to change the community – and the world.  We are excited to welcome new staff into our family and to work on this critical, life-saving mission together.   Benefits Include: - Generous PTO policy - Comprehensive health, dental and vision insurance + other optional items - 403b plan with SafeHaven match after first year - Culture focused on diversity, equity, inclusion and belonging

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.    REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all-inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

POSITION SUMMARY: Resident Advocates provide trauma-informed direct services to victims of domestic violence and their children receiving shelter services, including; support, advocacy, crisis intervention, safety planning, parenting support, information and referrals. Provides assistance with the Crisis Hotline by assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals.   ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following:   Assist shelter residents with daily living needs, providing general support and shelter coverage, conducting intake assessments, resident orientations, maintaining and updating the client database, preparing rooms for new residents and conducting safety checks.   Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Provides quality residential care that includes engaging residents in shelter services, providing client-centered support and intervention, and effectively handling resident concerns using a trauma informed approach.   Utilize strong de-escalation and empowerment skills to best support survivors and families impacted by domestic violence and to minimize the effects of secondary trauma.   Assess the needs of the shelter community to ensure the safety of residents, staff, and the building with minimal direct supervision.   Maintains a working knowledge of fire, safety, and health standards to assure a safe work environment for residents and staff.   Coordinate with other Victim Services staff and community service providers (case managers, counselors, law enforcement, medical professionals, etc.) to address immediate needs of residents.   Monitor shelter inventory and stock by assessing supplies needed for the shelter and reporting to Lead Resident Advocate/Coordinator.   Provides peer-to-peer training, support and guidance to new employees, volunteers and interns. Supports and contributes to a collaborative and respectful work culture that promotes cooperation and teamwork to achieve program goals and objectives.   Performs basic administrative tasks, including filing incident report summaries, completing daily shift logs, answering phones, receiving and distribution of client mail, and assisting residents with basic needs.   Plan and facilitate activities for shelter residents including weekly house meetings, family enrichment, and shelter events.   Maintain appropriate professional boundaries with staff and residents.   Adhere to agency policies and work rules, including strict adherence to confidentiality policies and code of ethics.   Attend and participate in all staff meetings, trainings, conferences, and meet regularly with supervisor to exchange pertinent information and receive supervision.   OTHER DUTIES In accordance with the team philosophy of the agency may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training new staff, interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor's Degree in psychology, social work, sociology or similar with six months of experience working in a residential facility, shelter, or similar environment or an Associate’s Degree with two years any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.   LANGUAGE SKILLS Ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent prolonged sitting, standing, walking, and stair climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.        

Are you interested in pursuing meaningful work?  Are you interested in ending intimate partner violence in Tarrant County?  SafeHaven is Tarrant County’s only state-designated family violence program – this means we have the honor of working alongside domestic violence victims to keep them safe and simultaneously do our part in holding offenders accountable.  We offer flexible work-life balance and an opportunity to change the community – and the world.  We are excited to welcome new staff into our family and to work on this critical, life-saving mission together.   SUMMARY The primary purpose of the children’s clinical counselor is to assess, plan, and provide direct counseling services/treatment to children that have witnessed domestic violence and their parent/caregiver who identify as victims of domestic violence. The children’s clinical counselor engages in safety planning, treatment planning, and provides an ongoing evaluation of the client meeting their counseling goals.   ESSENTIAL DUTIES AND RESPONSIBILITIES:   Provide individual counseling to children at agency service sites as assigned by the supervisor. Provide parent support in an individual and group setting to parents/caregivers at agency service sites as assigned by the supervisor. Provide short-term counseling services and applicable mental health resources. Assess client needs and refer clients to appropriate agency programs and outside support services as needed. Ensure intake assessments, outcome measures, and treatment plans are completed. Provide specialized services as dictated by grants and client needs, such as, but not limited to, bilingual translation, community outreach, networking and life skills instruction. Attend agency trainings and meetings as deemed necessary. Participate in professional development to improve skills related to job assignment. Complete and submit all required paperwork in a timely manner. Works collaboratively with partner agencies to advocate for victim services and collaboratively work to resolve gaps in services, harmful practices, and other concerns as identified. Work collaboratively with the Victim Services team to ensure cohesive service delivery to all recipients of services as they transition between programs within the agency. Assists with delivery of client services as needed. Maintain file documentation and data entry for effective service delivery and grant compliance. Assures accurate and timely collection of data and completion of required reports. Represents SafeHaven of Tarrant County on community tasks forces and committees as assigned. Acts in accordance with the agency's commitment to providing equal services to culturally diverse populations, including those with disabilities. Model behavior that is professional, ethical (abides by state license), and responsible.   OTHER DUTIES: In accordance with the team philosophy of the agency, may routinely be required to carry out or assist with other tasks in addition to the duties listed above. Must act in accordance with the agency's mission statement and goals. Demonstrate regular and punctual attendance in the workplace.   SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.   QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE:  Master's Degree in Counseling, Social Work or closely related field required. Three to five years of experience in the mental health field. Knowledge of crisis intervention, case management, social work theory, trauma-informed interventions, and ethics preferred. Experience in and knowledge of family violence theory, CCPT, CPRT, Attachment, TF-CBT, EMDR, and TBRI® preferred.   LANGUAGE SKILLS:  Ability to read, analyze, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence, and appropriate notes. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public. Ability to respond effectively to sensitive inquiries or complaints. Bilingual in Spanish preferred.   REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Duties somewhat complex, some discretion required.   CERTIFICATES, LICENSES, REGISTRATIONS: LPC-Associate, LMFT-Associate, or LMSW required. LPC, LMFT, or LCSW preferred. Current Texas Driver's License and proof of automobile liability insurance required.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Frequent prolonged sitting, walking, stooping, standing, stair-climbing and lifting of up to 25 pounds. Some flexibility in work schedule required. Travel is required to meet with team members at both Resource Centers. Must be able to drive day time and night time hours.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Frequent exposure to communicable diseases. Occasional exposure to irritating or caustic substances.  

Are you interested in pursuing meaningful work?  Are you interested in ending intimate partner violence in Tarrant County?  SafeHaven is Tarrant County’s only state-designated family violence program – this means we have the honor of working alongside domestic violence victims to keep them safe and simultaneously do our part in holding offenders accountable.  We offer flexible work-life balance and an opportunity to change the community – and the world.  We are excited to welcome new staff into our family and to work on this critical, life-saving mission together.   SUMMARY The Hotline Interventionist is responsible for providing trauma-informed crisis intervention, advocacy, information and referrals, safety planning, and emotional support to hotline callers seeking services at SafeHaven of Tarrant County. Responsible for assessing callers’ level of risk to determine eligibility for shelter admission or appropriate referrals. Maintains working relationships with community-based resources to enhance service delivery to all callers.     ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following:     Provides immediate response to Crisis Hotline callers using empathetic listening, risk assessment, safety planning, and education to provide appropriate client-centered interventions to address callers’ immediate needs.   Maintains standards of conduct that are empowerment-based and nonjudgmental. Responds to all calls in a professional manner with a tone of calmness, sensitivity, empathy and nonjudgment.   Completes all administrative tasks as assigned on a timely basis, this includes, but is not limited to; documenting all activities, preparing monthly activity reports, and updating the Client Relationship Management System (CRMS).   Coordinates with Emergency Services staff on shelter availability, scheduling client arrivals and arranging special accommodations to prepare for callers approved for shelter.   Works with Resident Advocates to review, update, and share resources, techniques, and tools to improve service delivery and coordination of services.   Schedules or arranges transportation for incoming clients admitted to shelter.   Establishes and maintains open, professional, and healthy lines of communication with all Emergency and Residential Services staff to communicate pertinent and appropriate client related information to support survivors.   Maintains confidentiality of all communication regarding clients, agency and staff.   Supports and contributes to a collaborative and respectful work culture that promotes cooperation and team work to achieve program goals and objectives.   Maintains working knowledge of social services agencies and legal resources.   Contributes to quality services and professional development by staying informed of trends in the area of intimate partner violence, trauma and victimization.   Attends and participates in all staff meetings, trainings, conferences, and meets regularly with supervisor to exchange pertinent information regarding performance and development.   Works a rotation schedule that includes two evening shifts per week.   OTHER DUTIES In accordance with the team philosophy of the agency, may routinely be required to carry out or assist with other tasks in addition to the duties listed above.   Must act in accordance with the agency's mission statement and goals.   SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. Assists in training interns and/or volunteers. Carries out responsibilities in accordance with the organization's policies and applicable laws.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE Bachelor’s Degree in Social Work or related social services field preferred, or equivalent experience. Knowledge of crisis intervention, social work theory and ethics preferred. Experience in and knowledge of family violence theory preferred. One-year experience working in a social service environment preferred. Must have general computer proficiency   LANGUAGE SKILLS Bilingual in Spanish required with the ability to read, and interpret documents such as operating manuals and professional journals. Ability to write routine reports, correspondence and appropriate notes. Ability to speak effectively before groups of clients. If hired as a bilingual provider, then all language skills must be as proficient in Spanish as English as demonstrated by testing if necessary.   MATHEMATICAL SKILLS Understanding of and ability to work with statistical data.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Current valid Texas driver's license required and client proof of auto liability insurance required.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent prolonged sitting, standing, walking, and stair-climbing.  Occasional reaching, lifting up to 25 pounds, and stooping. Some flexibility in work schedule required. Occasional travel.   Must be able to drive during daytime and nighttime hours   WORK ENVIRONMENT The work environment characteristics described here are representative of crisis intervention and the stress that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Frequent exposure to communicable diseases.  Occasional exposure to irritating or caustic substances.  Occasional exposure to clients with addiction disorders or psychiatric disorders.   This job description is not intended to be all inclusive.  SafeHaven reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.